Dear Chris,
We wanted you to know the gratefulness we feel to you and your staff for making a task we were dreading, that of choosing grave markers, into something that gave us a real feeling of satisfaction that not only our son's stone was just right but ours as well. You went above and beyond making sure we had what we wanted, making changes and doing uncommon things like the Morse code to make sure everything was exactly right so we wouldn't have and second thoughts on what was done and wouldn't have to do more until later when time came to add our dates etc. We where glad to meet your workers and see how much they too wanted everything perfect!
If we ever have the opportunity to recommend your business we will certainly do so.
Thanks again!!